Privacy Policy.

At Lushmoore, we value your privacy as much as we value honest food. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Lushmoore is a premium food brand committed to producing high-quality beef jerky and healthy snacks made with carefully selected ingredients.

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: hello@lushmoore.com
Phone: +234 803 991 5634

2. Information We Collect

When you interact with Lushmoore, we may collect the following information.

Personal Information

• Full Name
• Email Address
• Phone Number
• Delivery Address
• Billing Address
• Company Name (for wholesale accounts)

Order Information

• Products purchased
• Order history
• Payment status
• Delivery preferences

Device Information

• IP Address
• Browser type
• Device type
• Operating System
• Pages visited
• Time spent on the website

Marketing Preferences

If you subscribe to our newsletter, we may collect your email address to send product launches, promotions, recipes, and company updates.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Respond to customer inquiries
• Improve our products and website
• Personalize your shopping experience
• Send order confirmations and delivery updates
• Detect fraud and improve security
• Provide customer support
• Send marketing communications (only with your consent)

4. Payment Security

Lushmoore does not store your debit or credit card information.

Payments are securely processed through trusted third-party payment providers that comply with industry security standards.

5. Cookies

Our website uses cookies and similar technologies (such as your browser’s local storage) to improve your browsing experience. When you first visit, we ask for your choice. Only strictly necessary cookies are used until you agree to more.

Strictly necessary: keep your shopping cart active, process checkout and payments securely, protect the site, and remember your cookie choice. These are always on.

Preferences: remember things you do on the site, such as stories you’ve liked.

Analytics: help us understand website traffic and improve website performance (for example, Google Analytics).

Marketing: help us measure our advertising and show you relevant offers on other platforms (for example, the Meta Pixel).

You can change or withdraw your consent at any time using Cookie settings in the website footer. We keep your choice for 12 months and then ask again. You may also disable cookies through your browser settings, although some features of the website may no longer function properly.

6. Marketing Communications

If you subscribe to our newsletter, we may occasionally send:

• Product launches
• Promotions
• Recipes
• Nutrition tips
• Company updates
• Exclusive offers

You can unsubscribe at any time by clicking the “Unsubscribe” link included in every email.

7. Sharing Your Information

We do not sell your personal information.

We may share limited information only with trusted service providers who help us operate our business, including:

• Payment processors
• Delivery partners
• Email marketing providers
• Website hosting providers
• Analytics providers

These partners only receive the information necessary to perform their services.

8. Data Security

We take reasonable technical and organizational measures to protect your information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

While no online system is completely secure, we continuously work to safeguard your information.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent
• Request a copy of your personal data
• Object to certain processing activities

To exercise these rights, please contact us.

10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites.

Lushmoore is not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

12. International Visitors

If you access our website from outside Nigeria, your information may be transferred to and processed in Nigeria or other countries where our service providers operate.

By using our website, you consent to this transfer where permitted by law.

13. Data Retention

We retain your information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal obligations
• Resolve disputes
• Improve our services

When your information is no longer required, it is securely deleted or anonymized.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Lushmoore
Email: hello@lushmoore.com
Phone: +234 803 991 5634
Website: www.lushmoore.com